Shipping & Delivery

What information must I provide for deliveries?

Please note that ALL shipping is done via a door to door courier service. AS such, please remember to supply us with a PHYSICAL address on checkout as we cannot deliver to PO Boxes, Postnet Suite’s, townships and remote Farms or Plots.

When will I get my delivery?

All goods are dispatched from Johannesburg and as such all deliveries to Johannesburg / Pretoria area will be :

  • Same Day if ordered and paid for by 09:30
  • Overnight if ordered and paid before 13:00

Deliveries to the greater JHB / PTA area, including Vaal, Potch, Klerksdorp, Westonaria, Brits, Rustenburg & Hartebeespoort will be :

  • Overnight if ordered and paid before 13:00

Deliveries to all Major Centres, including Bloemfontein, Cape Town, Durban, Port Elizabeth, East London, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Welkom, Witbank will be :

  • Overnight if ordered and paid before 13:00 AND if the cart is less than 2Kg
  • 2 – 3 Working Days if ordered and paid before 13:00 if the cart is greater than 2Kg

Deliveries to all Regional Areas, outside of Major Centres, will be :

  • 1 – 2 Working Days if ordered and paid before 13:00 AND if the cart is less than 2Kg
  • 3– 4 Working Days if ordered and paid before 13:00 if the cart is greater than 2Kg

What delivery conditions are not available?

  • Regrettably our Courier Service does not deliver to Townships,
  • We do not make deliveries over weekends nor do Saturday and Sunday count as part of delivery lead time,
  • Please contact us directly for deliveries to remote plots and farms to confirm if delivery is available and for rates

What will my delivery cost?

We are currently not making use of the live quotation modules from our Courier service provider whereby rates will be calculated live, according to postal code for delivery address, after you have finalised your shopping cart purchases.

In the interim, you will have the following options at checkout, approximated as follows :

All deliveries to Johannesburg / Pretoria central area will be :

  • Approximately R50 incl vat if the cart is LESS than 2Kg
  • Approximately R80 incl vat if the cart is MORE than 2Kg

Deliveries to the greater JHB / PTA area, including Vaal, Potch, Klerksdorp, Westonaria, Brits, Rustenburg & Hartebeespoort will be :

  • Approximately R80 incl vat if the cart is LESS than 2Kg
  • Approximately R100 incl vat if the cart is MORE than 2Kg

Deliveries to all Major Centres, including Bloemfontein, Cape Town, Durban, Port Elizabeth, East London, George, Kimberley, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Welkom, Witbank will be :

  • Approximately R100 incl vat if the cart is LESS than 2Kg
  • Approximately R120 incl vat if the cart is MORE than 2Kg

Deliveries to all Regional Areas, outside of Major Centres, will be :

  • Approximately R180 incl vat if the cart is LESS than 2Kg
  • Approximately R200 incl vat if the cart is MORE than 2Kg

Can I return my purchase?

As a general rule, we do not accept returns or issue refunds. If we have supplied a product incorrectly, or omitted a product, we will remedy the situation at our own cost. If a product is found to be defective, it can be returned to us, and subject to our discretion (which will not be unreasonably denied), we will replace the product.

How do I contact Stealth Health?

We can be reached through the online form submission, or on sales@stealthhealth.co.za email address. These two contact portals are monitored (almost) 24/7 and we will endeavour to address and respond to enquiries as soon as possible.